Part 1: Paulo was sent to us for our consultation for 1st floor bathroom, to convert our bathtub to shower. Sadly, our 3-year-old fiberglass one-piece tub cracked and is unusable. Therefore, we reached out to 3 different contractors.Aloft was the 3rd company we received a consultation and quote from.
Paulo was on time, very kind, helpful, professional, knowledable, and understanding. So much so, we signed a contract with him. He explained our project would start in approximately 6-7 weeks, which isn't a big deal since we have 2 other showers we can use in the meantime. The quote from Aloft wasn't the cheapest or the most expensive, but middle of the road. The warranty for all materials and labor was a big selling point for us as well as multiple financing options, which fit our budget.
No complaints, thus far! The process has been easy and everyone we have spoken to, including the financing team, have been helpful, responsive, and very professional. We'll update our review for a Part 2 regarding the process leading up to the remodel, installation, and the finished shower. We're looking forward to our finished project! Thank you so much, Paulo!